Thank you for taking the time to review our Return Policy!
We do our best to ensure that you are thrilled with your order
30 Day General Return/Exchange Policy
Returned items must be received within 45 days of purchase, in original, unopened packaging and may not have been worn or washed. Coastbaby reserves the right to refuse items that are not in resalable condition. The customer is responsible for all costs associated with shipping items back to Coastbaby including any customs charges upon receipt back to us. Refundable monies will be returned upon receipt of the item in appropriate condition.
If you open and try on an item we may be able to take the item back and issue a partial refund. Please contact us to discuss.
All shipping charges are non-refundable. If you received free shipping as part of your purchase, the actual cost of shipping will be deducted from the return amount.
– Sale items are only eligible for return in the form of store credit
Returns – Defects/Order Fulfillment Errors
Most questions and concerns regarding product defects are fielded by the manufacturers themselves. However, please contact us with any manufacturing defects you encounter and we can assist you in rectifying the issue.
In the case of an error in your shipment. We will do everything we can to resolve the error in a timely manner and return shipping will of course be on us.